Q: What are the options to get support?
A: We recommend you to use our friendly HelpDesk System, available 24x7 online. You can still use email to contact us with any questions and problems. We have a large comprehensive reference to all our classes and you can also browse the Knowledgebase for frequent questions about our products. 

Q: How quickly are my questions answered?
A: Usually with a normal volume of request any question will be answered within a few hours. If your question requires more research from our part, for example a system compatibility issue, we might have to delay our answer up to 24 hours.

Q: I want to look for some answers myself. What are my options?
A: We have created 3 ways for you too look for answers: We have a full SDK that details all namespaces and types available. Secondly we have a printable white paper that you can use as reference. Thirdly, you can browse our knowledgebase for the most common answers.

Q: The documentation is ok, but I need some samples. Are there any?
A: You can click on Samples under Downloads. We have created a lot of samples that demonstrate most of the features available in our components. If you do not wish to download the samples but simply get some idea, we have a web-based sample browser that allows you to actually see the relevant code formatted on the web.

Q: I want to ask some other people about your components. Can I?
A: We have a forum dedicated to .NET programming and not only. Logon into the forums and discuss with other people.